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The Sharing Economy, Hotel Industry Disruption and the Changing Travel Landscape
Are Mobile Payments & Mobile Commerce Finally Tying the Knot?
Injecting Empathy into Marketing: Profoundly Optimistic, or Profoundly Cynical?
Crisis PR, and the Loyalty Numbers Game
Too Sexy For My Leggings... and Other PR Fails
Fighting Airline Loyalty Fraud: The Constantly Moving Target
Convenience Stores Face a New Loyalty Test: Will They Pass or Fail?
Here's Your New Title: Chief Marketing & Internet Security Officer
The Trump Tweets: Protecting Your Brand (Values) in a New Political Era
The Return of the Tactile Experience: What It Means for Technology Companies
ARE ADVERTISERS TOO PASSIVE AS FACEBOOK DATA ERRORS CONTINUE?
What Beleaguered Car Rental Companies Can Teach Us About Listening To Customers
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