visibility + business growth.

ThinkInk was founded over a decade ago to fill a void in the business communications marketplace: the lack of B2B agencies with industry specialization and expertise beyond PR.

What We Do

Today, we are recognized for our industry-specific communications that bring together brand, marketing, PR, and sales strategies to deliver the results our clients need.

With business and technology at the heart of everything we do, we serve high-growth companies and the technologies that drive them across the airline, loyalty, payments, retail, and travel technology sectors. 

As communications strategists and specialists, we help companies in these sectors educate and influence current customers and future buyers, shape preference for their technologies and services, and build stronger relationships with their customers. 

Headquartered in Miami, we have teams across North America, Europe, and Australia, and serve clients all over the globe.

We’ve built solid relationships for our clients with media and conference organizers covering the airline, loyalty, payments, and travel technology sectors. But companies choose ThinkInk not only for our relationships; they also benefit from our focus on B2B communications.

Our team members have B2B marketing, technology, and industry backgrounds, with experience in disciplines covering digital marketing, content strategy, conference management, business development, product marketing, PR, and media relations.

Unlike traditional PR agencies, we take a holistic view of each client’s business to determine what are the best communications formats and strategies needed at different stages of their business maturity.

But we don’t try to be all things to every prospective client. Because we specialize in just a handful of industries and focus on business outcomes, we’re able to achieve results that general market agencies struggle to deliver.

Like you, we’re focused on driving your business forward.

From PR and media relations, to conferences and events, through to social media marketing, SEO, lead generation, sales enablement, and everything in between, we control the buyer experience to drive measurable results and top-line business growth.

Our Services


We're not a traditional PR agency.

Eight years. That’s how long we’ve been working with our longest-standing customer. Unlike the traditional PR agency model of churning through clients, we choose long-term engagements over single projects or events.

Because of our model, we’re able to take the time needed to understand how our clients operate, what business challenges they face, and fully invest ourselves in their success.

We serve as strategists and problem solvers and integrate ourselves into their product, marketing and sales teams to become their communications partner.

Above all, our goal is to become each client’s trusted advisor who provides insight, best practices, counsel, and expertise in different areas that can impact their business.

Find out More


Aviation. Fintech. Loyalty. Retail. Travel. The industries we focus on are nuanced and highly specialized. Unlike general agencies, we don’t waste our clients' time getting up to speed on their industry and its inner workings – that’s what we’ve been doing for the last two decades.

We are recognized globally for our ability to create impactful, industry-specific communications strategies that deliver the business results our clients need to thrive.


The days of influencing customers through a single channel are over, and it’s no different when it comes to B2B communications. Armed with a communications strategy that understands and addresses our clients’ buyer pain points, we work to communicate each clients’ message consistently where it counts the most.

From media relations and conferences to social media, content strategy, lead generation, sales enablement and everything in between, we measure everything we do to drive measurable results.


Our clients are our partners. We’re not just another agency that may see only a small portion of their business – we take the time to understand how they operate, share their mindset, invest ourselves in their business and become their communications partner. Above all, we become a trusted advisor who can provide insight, best practices, and expertise.

We integrate ourselves into their product, marketing and sales’ teams to become a critical part of their organization. Like them, we’re focused on driving their business forward.

We Already Know Your Industry.

Let's Get To Know Your Business.


We work with pioneering startups and mature companies in several interconnected industries.

Their technologies include ancillary revenue and merchandising software, passenger communications and disruption management, loyalty and redemption solutions, as well as travel ecommerce and payment platforms.

In addition to media, we have long-standing relationships with industry associations and conference organizers whose focus is on the evolution of the above areas, and their impact travel companies’ operations and ability to grow revenues.

We frequently work together to shape agendas, develop speaking sessions and workshops, secure thought leadership opportunities, and support our clients’ visibility at key industry events.


Industries We Serve



Case Studies

To make the most of your PR and marketing investment.

We’re well known for our work and expertise across the PR landscape, because we know what our network of journalists are looking for and when.

Case Studies

The Tyranny of the RFP

The Tyranny of the RFP

Friends, PR pros, and fellow agency types lend me your ears

I come not to praise the RFP but to bury it.

Read More.
Our Blog
Vanessa Horwell

It’s our team of specialists

We launched ThinkInk to fill a significant marketplace void: the lack of specialization across the PR agency landscape, and no communication partners driven by top-line business growth.

Meet the Team

We’re global

Have a question? Want to learn more about our services?

Please tell us a bit about yourself and how we can help. We'll get in touch right away.