Resource Center | ThinkInk

KOBIE QUARTERLY REVIEW RETAIL EDITION

Written by Vanessa Horwell | Jun 15, 2013 8:15:46 PM

5 THINGS YOUR RETAIL CUSTOMERS EXPECT THIS YEAR

WHEN IT COMES TO LOYALTY, EXPERIENCE IS EVERYTHING
Summing up loyalty comes down to experiences: positive experiences engendering decades of loyalty and negative ones that take longer to subside.

Read the Full Report Here